Quality Integrity Report
Quality Integrity Report
Preface:
Integrity is the foundation of a company's foundation, quality is the key to its development, and quality integrity is the capital for a company to establish itself.
1. The company is writing with an objective and truthful attitude, aiming to reflect the overall quality and integrity status of the company. The report is truthful, effective, and in line with the actual situation of the enterprise.
2. Report release period: January 2022 to December 2022.
This report was jointly compiled by the Product Quality Control Department and the Administrative Department of Zhejiang Junpu Electric Appliance Co., Ltd.
Report writing date: March 6, 2023
catalogue
1、 Company Introduction
2、 Enhance the quality awareness of enterprise employees
3、 Quality organization management system
4、 Quality concept
5、 Internal quality management
6、 Corporate Purpose, Quality/Environment/Occupational Health and Safety Policy and Objectives Quality Commitment
7、 Regulatory assurance system
8、 Equipment assurance system
9、 Actively adopting international standards and advanced foreign standards
10、 Product certification and accreditation system
11、 Quality control system
12、 Performance evaluation methods
13、 Corporate culture
14、 Team stability
15、 After sales service commitment
16、 Establish multiple ways to communicate with stakeholders
17、 Moral behavior
18、 Establish a comprehensive customer satisfaction measurement system
19、 Employee Performance Management System
20、 Establish a harmonious humanistic environment for employees
21、 Evaluation of employee satisfaction
22、 Established a high standard work environment infrastructure
23、 Establishing and improving the management of security infrastructure to create a favorable security environment for enterprise development
24、 Conclusion
1、 Company Introduction
The company is located in the Industrial Park of Xiaoyue Street, Shangyu District, Shaoxing City, Zhejiang Province. It is adjacent to the Hangzhou Ningbo Expressway, high-speed rail, Jiashao Expressway cross river passage, and National Highway 329, with convenient transportation. The company was founded in 2007 with a registered capital of 5 million yuan. The company is a technology-based enterprise specializing in the manufacturing and processing of household appliances and electrical accessories, integrating design, research and development, production, and sales. In recent years, the scale of enterprise development has continued to grow, with the company's factory area covering approximately 30000 square meters and standard factory buildings covering approximately 40000 square meters. The comprehensive research and development experimental center covers an area of 300 square meters.
The company focuses on the technological upgrading of its products and the development of new products. The main products it produces include a series of kitchen appliances and washing machine accessories such as electric ovens, electric hotpots, fruit dryers, air fryers, etc. It has cooperated with well-known domestic kitchen appliance brands such as Jiuyang, Supor, Haier, Aishida, Xiaoya, etc. Its product sales are in a leading position in the domestic baking and frying household appliance industry, and it is exported to Japan, the United States, and other countries In European and American markets, our products have passed product certifications such as 3C, CQC, CE, and GS. In recent years, the company has focused on strengthening internal management and has successively passed ISO9001 quality system certification, ISO14001 environmental system certification, ISO45001 occupational health and safety system certification. It has also been awarded honors such as "National High tech Enterprise" and "Zhejiang Province Science and Technology Enterprise". With reliable quality assurance, perfect technical services, and superior cost-effectiveness, the company's reputation among domestic and foreign customers continues to increase.
The company always adheres to a market-oriented approach, with the goal of branding development, adhering to a better and more refined manufacturing philosophy, and continuously promoting innovative development. The company's development vision is to lead the trend, become an industry leader and world-renowned brand, and create an internationally first-class high-quality Western style kitchen appliance leader. The company will adhere to innovation and constantly surpass in business philosophy, development strategy, brand building, product research and development, and business model, and build Junpu Electric into a century old famous enterprise with "first-class management, first-class technology, first-class quality, first-class service, and first-class innovation"!
2、 Enhance the quality awareness of enterprise employees
Product quality is related to the life of a company. Quality is the banner of a company and a manifestation of its strength. Enterprises need to seek development in fierce competition, defeat strong competitors, and stand firm. The most important weapon is product quality. For enterprises, quality is actually a system engineering, which not only involves all functional departments of the enterprise, running through various links such as scientific research, production, sales, procurement, etc., but also includes personnel awareness, quality system, production and operation behavior, and even hardware such as machinery and equipment.
To ensure the efficient operation of a company's quality system, optimize resource allocation, and produce high-quality products, it is necessary to first firmly establish the awareness of high quality and high quality among all employees in their minds. Ignoring this point, even with good equipment and sound mechanisms, it is difficult to play its due role. The establishment of this consciousness naturally has its value in existence. It will make employees consciously abide by operating procedures in the production and operation process, and will not give up their original responsibilities due to external factors such as "no one supervising, no one seeing, everyone doing this". This is not only an objective requirement and constraint, but also a pursuit higher than professional ethics.
Quality awareness is the recognition and understanding of quality and quality work from the leadership decision-making level to every employee in an enterprise, which plays an extremely important role in influencing and constraining quality behavior. Quality awareness is reflected in the work of every employee and is also concentrated in the work of the highest decision-making level of the enterprise. It is a conscious will to ensure the quality of hardware, software, and process materials, work quality, and service quality that the enterprise produces and delivers to customer needs. Quality awareness is established and influenced through enterprise quality management, quality education, and quality responsibility, and is gradually and slowly formed through quality incentive mechanisms to self regulate.
Enterprises provide targeted quality awareness education among all employees to improve their quality awareness in the following aspects: 1. The quality of today determines tomorrow's market share. 2. We should start from now on and start from myself to focus on quality. 3. To do better than other competitors, the most important thing is to have higher product quality and a better service attitude than others. 4. Quality is measured by standards, but it reflects the credit and integrity of the enterprise. 5. Quality is the responsibility of the enterprise, society, and even employees themselves. 6. Quality is not just a technical issue, but ultimately reflects the quality of employees and the company. 7. Enterprises aim to create brands and strengthen brand awareness education. A good atmosphere has been formed within the enterprise where everyone cares about quality and strives to create a brand. Enterprises also carry out lively quality awareness activities to accelerate the transformation of outdated quality concepts among all employees, enhance their competitiveness and sense of responsibility, firmly establish a spirit of love and dedication among employees, and continuously improve customer satisfaction.
Only through the education and activities of quality awareness, can enterprises cultivate the team spirit of employees, truly implement comprehensive quality management, and enable the penetration and improvement of enterprise quality awareness.
3、 Quality organization management system
Our company's quality management organization is led by the General Manager, with a Quality Control Department and an Inspection Center under its leadership. The Quality Control Department is responsible for the specific implementation.
In order to improve the quality of inspection personnel, we have adopted the policy of combining ideological and technical qualities, and training high, medium, and low-level personnel together. The company has been training full-time inspectors, internal auditors, and junior, intermediate, and senior technicians; Provide vocational education on quality inspection for all staff, and provide amateur training for external quality inspection engineers. During this period, a large number of excellent quality management workers emerged in the enterprise, and the quality management level and technical quality of all employees were greatly improved.
4、 Quality concept
Junpu Electric Appliances always adheres to the quality management policy of "striving for excellence, striving for excellence, and perfection", regards brand building as a major issue in enterprise production and operation, proposes the business philosophy of "shaping the taste of life", leads the trend, becomes an industry leader and world-renowned brand, and creates an internationally first-class high-quality Western style kitchen appliance leader.
5、 Internal quality management
1. Establishment of Quality Management System
The company has passed the ISO9001 quality management system certification since its establishment and has been in operation for over a decade now. Later, it passed ISO14001 environmental management system certification and ISO45001 occupational health and safety management system certification. The company has established a comprehensive, detailed, and strict set of quality, environmental management, occupational health and safety regulations and guarantee documents, which cover various links such as product design and development, production management, equipment management, personnel management, material management, production process management, quality standard management, quality inspection, sales management, service management, etc., achieving "comprehensive, all staff, and all process" quality management, By using data to speak for everything and ensuring that all work is organized, it truly reflects the scientific, systematic, and standardized quality management, resulting in a qualitative improvement in the product quality and management of Junpu Electric Appliances.
In order to monitor and measure the effective operation of the quality system, the administrative department not only organizes an internal audit and management review once a year according to the plan, but also adopts a rolling method to supervise and inspect each department every month. Corrective measures are formulated in a timely manner for any problems found during the audit, and punishment and assessment are carried out in accordance with the company's Performance Assessment Measures. There have been no significant non conformities in previous external audits. While monitoring the effective operation of the quality system, the enterprise management department strengthens the supervision and random inspection of physical quality. In addition to conducting quarterly spot checks on each department, monthly spot checks on each production process have also been added. If any problems are found, they will be promptly ordered to be rectified within a specified period and will be the focus of the next spot check. Applying statistical techniques in procurement, production process, quality inspection, user feedback, and other aspects, we will develop corrective or preventive measures every quarter to address any quality issues that may arise or be hidden.
Quality awareness and business philosophy determine the direction and development of corporate culture. In the fierce market competition, product quality is the key for enterprises to win the market. High quality products can help enterprises gain good market reputation and thus win the favor of users. Therefore, it is required that employees always remind themselves in every production process that every step of your operation directly affects the quality of the product and the market reputation of the product. So, strictly controlling quality and taking responsibility for the previous process for the next has become a conscious awareness among employees in the production process. The improvement of quality awareness has boosted the enthusiasm of all staff to participate in quality management.
2. Strengthen quality management and fully leverage the role of quality inspection
To ensure the continuous and effective operation of the quality management system and the steady improvement of product quality, the enterprise has determined that the theme of quality management is "strengthening scientific management, correcting bad habits, strengthening process control, and improving work quality and efficiency". In order to consolidate the achievements of quality management, the enterprise has determined that the theme of quality and efficiency is "efficiency is the life of the enterprise. We should seek benefits from product quality, strictly control product costs, seek benefits from procurement quality, significantly reduce procurement costs, seek benefits from manufacturing quality, improve efficiency, reduce losses, seek benefits from work quality, and comprehensively improve the level of management work.". In the operation of the two themes of quality and efficiency, the company has re formulated and improved various management rules and regulations, standardized product production procedures, effectively controlled product quality, established a complete set of internal quality control management systems, and elevated the quality management work of the enterprise to a new level.
3. Measurement work management
We have strengthened our metrology management work. Since the establishment of the company, in order to strengthen metrology management, we have conducted inspections, verifications, usage supervision, and circulation management from raw material procurement, process management, production equipment, inspection equipment, process inspection, and finished product inspection. We have established a complete set of management documents and control methods, and purchased a batch of precision metrology testing equipment such as salt spray testing machines, stability testers, and drop testing machines, Significantly improved product inspection capabilities. Effective metrology management provides a good guarantee for the stable improvement of product quality.
4. Quality inspection management
The laboratory has established a record of testing equipment and organized and classified it, focusing on the management of important precision instruments as well as testing equipment for important projects and key parameters. The key content of management is to perform calibration or inspection in order to effectively trace the detection data and continuously maintain the good operation and accuracy of the equipment. For different types and models of testing instruments and equipment, laboratory managers should also develop corresponding maintenance plans and implement them to maintain the technical status of the equipment. The content includes lubrication, cleaning, tightening, wiring, adjusting levels, calibration data, etc. Regular supervision and inspection of maintenance should be carried out. Important equipment should be recorded for its operation status, so as to regularly evaluate its overall working status. Personnel using inspection equipment must undergo professional training and pass the assessment before they can start work. Laboratory personnel also regularly communicate with each other about various problems encountered during testing, in order to timely develop corrective measures for the problems, improve laboratory management level and work quality, and achieve the goal of zero quality defects in the enterprise. Various systems, job responsibilities, instrument operating procedures, safety knowledge, precautions, etc. are posted on the wall for implementation.
Efforts should be made to strengthen the quality inspection and acceptance of supplier supplies, supervise suppliers to fulfill their quality responsibilities in accordance with the law, strictly control the quality of raw material storage, strictly enforce process discipline, and strictly control the quality of the entire production process. The construction of quality supervision teams should be strengthened, and education and training of supervisory personnel should be strengthened to continuously improve their quality, improve supervision methods, enhance quality improvement capabilities, and enhance their authority and effectiveness.
5. Regularly hold quality meetings to accelerate the resolution of quality issues
The company regularly holds quality meetings and conducts in-depth quality revitalization activities. When quality problems are found, it is necessary to actively accept and accelerate the efficiency of work, and solve the deadline. Establish a quality audit system, and the finance department will include the direct and indirect quality costs incurred during the manufacturing and sales process of products in the statistical items. In regular meetings, there are punishments as well as rewards, and we cannot simply reward without punishment. We have established a quality incentive mechanism, clarified the quality standards and responsibilities of each position, implemented the "quality veto power", and conducted serious assessments. The assessment results are used as an important basis for employee mobilization, promotion, promotion, reward or punishment, and mobilized employees to actively participate in quality management activities.
In short, enterprises firmly establish the concept of "quality first", regard quality as the life of the enterprise and products, implement the development strategy of winning with quality throughout the entire process of production and operation management activities in the workshop, encourage technological innovation, strengthen technological transformation, continuously improve the quality and grade of products, and make the enterprise stand invincible in competition.
6、 Enterprise Quality/Environment/Occupational Health and Safety Policy and Objectives Quality Commitment
1. Quality policy: Strive for excellence, progress, excellence, and perfection.
Environmental policy: Environmental protection for all employees; Pollution prevention; Comply with laws and regulations; Continuous improvement.
Safety policy: Compliance with laws and regulations, safe production; Standardize management and focus on prevention; Protecting employees and promoting harmonious health.
2. Quality/Environment/Occupational Health and Safety Commitment:
Starting from the foundation of Total Quality Management, we will focus on quality control of key processes on the production site to ensure that product quality meets national standards and the requirements of consumers.
Maintain the management system, take effective measures for continuous improvement, and correct and prevent any behavior that deviates from the quality/environment/occupational health and safety policy and quality/environment/occupational health and safety objectives.
All staff members must adhere to our company's quality/environment/occupational health and safety policies, quality/environment/occupational health and safety goals and commitments, and continuously provide high-tech products and services to the market with first-class management, high-quality products, and satisfactory services.
7、 Regulatory assurance system
The company's quality management regulatory assurance system mainly includes: (1) national, ministerial, and provincial-level regulations, standards (GB), and regulations. For example: Labor Law, Standardization Law, Metrology Law, etc. (2) International standards such as ISO and ASTM. (3) There are over 20 types of internal control standards, inspection processes, technical regulations, and various responsibilities formulated by the Quality Control Department. As a regulatory basis for quality control of the entire factory's products and ensuring inspection quality.
8、 Equipment assurance system
Equipment is an essential tool for producing products, and good equipment condition is a prerequisite for ensuring product quality. Its integrity and accuracy are the key to ensuring product quality. The specific approach of the company is:
1. Technical transformation of key equipment that affects product quality;
2. Establish an equipment maintenance system, with designated personnel, responsibilities, and regular maintenance;
3. Establish a testing center, introduce advanced testing equipment, and improve various testing methods;
4. Regularly calibrate testing instruments and meters to ensure they are in good condition, etc.
9、 Actively adopting international standards and advanced foreign standards
In the face of fierce competition in domestic and foreign markets, our company actively adopts international and foreign standards, that is, advanced standards formulated by the International Organization for Standardization (ISO) and other international organizations confirmed and published by the ISO. The enterprise formulates internal standards based on international standards and adopts stricter internal control standards than international standards to control product parameter production, greatly improving product quality and promoting the development of the company's domestic and international markets.
10、 Product certification and accreditation system
The company attaches great importance to the construction of the quality management system, continuously explores and innovates in practice, and actively strives for progress. We have passed a series of certifications such as ISO9001:2015 Quality Management System, ISO14001:2015 Environmental Management System, ISO45001 Occupational Health and Safety Management System, etc. Our products have passed international certifications such as GS and CE, and also comply with environmental directives such as ROHS and RECAH. A complete quality management process has been established and strictly followed. The improved quality provides reliable quality assurance for Junpu to further expand its market.
11、 Quality control system
1. Regularly hold quality meetings, led by the general manager, with relevant departments and management representatives responsible for collecting recent quality information, timely rectifying and ensuring the effective operation of the quality system;
2. Starting from the entry of raw and auxiliary materials into the factory, each batch of incoming materials shall be tested and inspected to ensure the implementation of raw material inspection standards and procurement management systems;
3. Establish quality control points for special processes throughout the factory, timely grasp product quality information for each process, and eliminate non-conforming products in their early stages;
4. Establish a comprehensive performance ledger for product quality, conduct quality statistics and analysis, promptly rectify factors that affect quality, and adjust production processes in a timely manner.
12、 Performance evaluation methods
As the saying goes: Without rules, there is no square, and the same goes for enterprise management. The company has developed a Performance Appraisal Method for each position, which sets quantitative standards for workload, accuracy, timeliness, maintenance of managed equipment, attendance, and innovation in work methods. Everything is subject to comprehensive evaluation based on data, avoiding favoritism towards anyone, and paying performance-based wages based on assessment results on the basis of job salaries. This not only reflects the principle of more work, more importantly, it guides employees to use their brains, strive for innovation, and mobilize everyone's enthusiasm. Otherwise, doing the same thing year after year will erase everyone's work enthusiasm, and enterprise personnel will soon be eliminated.
13、 Corporate culture emphasizes the concept of quality
Corporate culture is the fundamental embodiment of enterprise personalization, and it is the soul of enterprise survival, competition, and development. If a company wants to pursue efficiency without a positive spirit and a good cultural atmosphere, then the company cannot develop healthily and certainly cannot become a first-class enterprise.
The company leaders realized that although systems and income regulation are the main management methods, relying solely on these hard management methods is far from enough. Employees are the wealth of a company, and their enthusiasm and creativity are related to the future of the company. As everyone who makes up the enterprise, his quality and moral values formed within the enterprise directly affect his attitude towards daily work. Therefore, in order for enterprises to establish a good cultural connotation, they should pay attention to the cultivation of employee spirit.
The company has always attached great importance to the appearance of the factory, invested every year, and made great efforts to improve the environmental hygiene of the workplace. Many employees began to misunderstand, thinking that as long as quality and output were good, it was enough and there was no need to put in so much effort. But they saw that the factory was spacious and tidy, with new changes every year. A good environment brought a good mood, and work efficiency correspondingly improved.
The company needs to develop a detailed employee training plan every year, and if the department submits a training application as needed, it should also be arranged as much as possible. If employees go out to charge themselves, company leaders are very encouraging and try to provide convenience for work and study. This ensures that every employee in need has the opportunity to improve their own quality. There are also various ways of training, including hiring senior engineers from both inside and outside the company for systematic lectures, outsourcing training institutions, watching teaching CDs, and engaging in educational and recreational activities, covering various aspects such as quality, production technology, and safety. There are also regular gallery posters and banners in the factory, emphasizing the promotion of quality regulations and knowledge. These propaganda and education have unconsciously enhanced the quality awareness and sense of responsibility of employees. If the awareness is in place, it can gradually become "I want to do it well" instead of "I want to do it well", abandoning the views that go against the pursuit of high quality, such as "just enough" and "similar", thereby generating quality benefits and improving product quality.
14、 Team stability, merit selection, and cohesion of people's hearts
The cohesion, team spirit, and quality assurance ability of enterprises are closely related. The stronger the cohesion, the more harmonious the relationship between departments and members of the enterprise, and the easier it is to achieve the overall goals and quality objectives of the enterprise. To strengthen the cohesion of enterprises, it is necessary to pay attention to mutual communication among members of the enterprise. Through communication, it can promote the flow of information among members, strengthen understanding among members, promote mutual acceptance among members, and enhance the spirit of teamwork among enterprise members.
Quality management is not a departmental matter and requires the cooperation of all involved departments. The feedback and transmission of quality information is particularly important. The company has implemented internal management throughout the entire process from raw materials entering the factory to finished products leaving the factory. Through information feedback forms, internal phone calls, regular meetings, special meetings, and other means, all relevant departments can understand the quality information of each product process, ensuring effective communication between departments. In addition, senior management of the company has formed a good habit of going deep into the workshop, rotating the entire production line at least one to two times a day, keeping abreast of the production situation at any time. If employees have any problems, they can directly provide suggestions, improving efficiency and affinity.
The treatment of employees is a key issue related to team stability. The company gradually widens the wage gap among employees based on the importance of their positions and the specific performance of each employee, so that the enthusiasm of key positions and outstanding performers can be sustained, and low-income individuals can follow them, forming a situation of striving upwards.
In addition to hiring or introducing some talents, the company pays more attention to discovering and cultivating talents from within, and dares to discover and promote technical and management talents from frontline employees, looking at both diplomas and levels; And pay attention to the combination of old and new, using the old to lead the new, maintaining the vitality and continuity of the team. Through years of training and adjustment, the company's existing management and technical talents are clearly defined, and key positions have formed a good team, laying a personnel foundation for the healthy development of quality management.
15、 After sales service commitment
In order to ensure that customers can use our company's products with confidence, we now offer our company's product quality, after-sales service, and other reliable and effective commitments to customers:
Under normal usage conditions, if the product cannot be used normally due to quality issues, free warranty or replacement service will be provided within 2 years from the date of purchase.
Within 7 days from the date of sale, if there is a performance malfunction, you can choose to return, exchange, or repair it; Within one year from the date of sale, if the vulnerable parts are damaged, users can bring the damaged parts and valid certificates to the enterprise's designated service station for free replacement.
3. Provide 24-hour manual consultation and service acceptance.
16、 Establish multiple ways to communicate with stakeholders
a) Communicate with employees: Through union organizations, employee meetings, survey questionnaires, corporate newspapers, regular meetings, etc., enable employees to understand corporate culture, systems, goals, measures, dynamics, etc.
b) Communicate with suppliers and customers. Maintain communication with suppliers and customers through supply meetings, exhibitions, industry conferences, visits, promotional materials, on-site guidance, and other means.
c) Communicate with the government. Regularly submit statistical reports and data, and participate in government conferences and symposiums.
d) Communicate with the public. Widely promote through media such as signs, newspapers, magazines, etc. Through employee attire, participation in relevant social activities, and other forms, let society understand.
17、 Moral behavior
a) The company regards ethics, integrity, and law-abiding as the basic principles of the enterprise, as well as the principles that every employee must abide by in their work.
b) For many years, the company has adhered to the values of "unity and cooperation, dedication and development, rigor and pragmatism, integrity and efficiency", adhered to business ethics, and established honest and mutually beneficial partnership and cooperation with customers and suppliers, implementing win-win cooperation.
c) The company pursues simplicity and scientificity in its compensation system, and always adheres to the five principles of fairness, competitiveness, motivation, the combination of company economic benefits, and legality in the process of formulating and managing the compensation system.
d) The company awards its employees every year through various evaluations of exemplary individual and outstanding employees, so that employees can not only get salary, but also gain honor, self-confidence, dignity, self value, etc. from their work.
e) The company encourages its employees through setting up role models, internal publication commendations, notification commendations, and awarding honorary certificates, thereby enhancing their cohesion and centripetal force, and creating higher performance.
f) Establish and improve an independent supervision and operation mechanism to supervise the work of the company and senior leaders; A trade union has been established to safeguard the interests of employees at all levels.
18、 Establish a comprehensive customer satisfaction measurement system
The company implements customer satisfaction surveys through various channels and methods such as distributing customer satisfaction surveys, survey questionnaires, online surveys, telephone surveys, and thematic surveys. Understand customer information from multiple aspects such as customer loyalty level, perceived value, satisfaction level, expected product quality level, and comparison with competitors.
a) Questionnaire survey. Conduct a random survey of the company's products, consult customer satisfaction based on rating scores, and provide feedback to the company and relevant departments. Notify relevant departments to make changes and improvements to projects that are not satisfactory to customers. Confirm improvements within a week until customer satisfaction is achieved.
b) Telephone survey. Visiting clients over the phone and conducting research.
c) Regular visits. The company conducts regular on-site visits to track product usage and promptly understand user feedback.
Obtain comparative information with competitors
d) Make full use of online resources to search for basic information about competitors, collect the latest updates from competitors through seminars and press conferences held by them, and learn about information through industry associations, exhibitions, and other means.
19、 Employee Performance Management System
The company has established an employee performance management system for Junpu Electric Appliances. Evaluate employee performance through three dimensions: ability, performance, and values. The KPI indicator library is the main source of future performance evaluation indicators.
We have designed differentiated salary combinations for different employee groups, and developed differentiated salary level positioning based on different job levels. We have established a broadband salary system based on the foundation of the job system to help companies and departments develop more differentiated and flexible salary incentive methods for different employees.
20、 Establish a harmonious employee culture environment
The only true resource of an enterprise is people, and employees are the lifeblood of the enterprise. Putting people first is one of the company's business philosophy. Reasonably utilizing talents, fully tapping into the potential of each employee, and providing opportunities for growth and development, promoting team spirit, enhancing the cohesion and centripetal force of the company, and laying a solid foundation for promoting sustainable development of the company
a) The company attaches great importance to training work, formulates an annual training plan based on the needs of employees in each position, and organizes its implementation, constantly updating knowledge and skills to keep up with the constantly developing and changing society and market, while evaluating the effectiveness of training.
b) The company uses talents in a reasonable and scientific manner, implements incentive mechanisms, employment mechanisms, and distribution mechanisms, and implements a fair competition mechanism where the capable are superior, the average are inferior, and the mediocre are inferior. This ensures that employees are vigilant and proactive in their safety, and that talents stand out. With clear incentives for rewards and punishments, it ensures a healthy and standardized flow of talents.
c) Provide employees with a healthy, safe, and comfortable working environment for office and production. Establish policies and objectives for occupational health and safety, and strictly implement relevant occupational health and safety management measures.
d) The company provides pre job safety training for each new employee, organizes annual safety training for special operators, conducts regular reviews for special occupations in accordance with national regulations, and conducts regular equipment inspections. At the same time, free occupational health examinations and production area environmental testing are conducted for each employee every year to ensure their physical and mental health.
e) The company never slacks off on safety issues. The company formulates emergency rescue plans for accidents and other incidents, invites experts and safety supervision departments to provide guidance on site, and holds annual fire safety knowledge training and fire drills. A dedicated safety officer is assigned to conduct daily safety inspections at the production site, promptly feedback safety hazards to the functional department, and promptly rectify them.
21、 Evaluation of employee satisfaction
a) Collect opinions and suggestions from employees on management systems, salary and benefits, work environment, etc., comprehensively analyze, summarize and summarize them, in order to understand the key factors of employee satisfaction.
b) Scientifically investigate employee satisfaction levels.
c) Based on the employee interaction system and employee satisfaction survey, it is possible to directly and truthfully evaluate the employee's satisfaction with the company, and understand the issues that employees think and need the most. Targeted improvements and improvements are made to the issues, and corrective measures are formulated to enhance the team style, cohesion, and combat effectiveness of various departments in the enterprise, resulting in increased employee satisfaction. For example, regarding salary issues, the company has comprehensively understood the benefits in the same industry and the actual work situation, and adjusted overtime allowances, etc; The issue of paid leave has been adjusted by the company in accordance with national regulations and employee opinions, increasing annual leave and family visit leave, and allowing for appropriate reimbursement of travel expenses.
Understand employee satisfaction through various means and develop targeted improvement measures. Conduct employee satisfaction surveys every year, and also use various methods such as daily communication, specialized surveys, and employee turnover analysis to understand employee satisfaction and promote improvement.
After analyzing the data, improve the problems exposed by the survey while preventing potential problems, in order to increase employee satisfaction and reduce employee turnover. The employee satisfaction score for Junpu in 2022 is 80 points.
22、 Established a high standard work environment infrastructure
With the improvement of environmental regulations and the increasing emphasis on environmental pollution and personal health, the company has established a modern garden style modern enterprise that integrates office, research and development, production, and warehousing. Activities, learning, training, office, research and development, production facilities, process flow, production equipment, testing equipment, etc. are designed and constructed according to first-class standards, with a complete and advanced working environment. This has laid the foundation for the company to reach a leading position in the domestic industry.
23、 Establishing and improving the management of security infrastructure to create a favorable security environment for enterprise development
a) The company leaders establish a high level of safety awareness and strictly follow the provisions of the Safety Production Law to ensure the investment of safety facilities and equipment funds.
b) In order to improve the safety knowledge and skills of all staff, strengthen safety awareness and responsibility, while providing theoretical education to all staff, and create favorable infrastructure conditions for safety production month activities, safety and fire drills are held every year, and fire equipment for safety protection is regularly inspected.
c) Safety facilities and equipment must be provided by qualified enterprises in the industry and comply with relevant national standards. Establish a ledger for various facilities and equipment, classify, number, record, and conduct regular inventory to ensure consistency between accounts and items.
d) The safety officer should regularly inspect fire equipment, especially the pressure of fire extinguishers, and promptly rectify any problems found.
24、 Conclusion
In the fierce domestic and international market competition, if Junpu Electric wants to stand invincible, it largely depends on the product quality of the enterprise, the core technology and independent innovation ability of the enterprise, and the cultivation and development of the brand. Further carrying out quality revitalization work is of great significance for us to promote industrial structure optimization and upgrading, accelerate economic growth, and the path of quality revitalization must continue.
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