2022 Social Responsibility Report
Zhejiang Manufacturing Certification
2022 Social Responsibility Report
Zhejiang Junpu Electrical Appliance Co., Ltd
April 2022
Social Responsibility Report
Zhejiang Junpu Electrical Appliance Co., Ltd. is a professional kitchen appliance and electrical accessory manufacturing and processing technology enterprise that integrates design, research and development, production, and sales. The company achieves full process production from materials to products, provides one-stop procurement services, and provides high-quality and diverse safety products for domestic and foreign customers. The company adheres to ethical standards, strictly implements laws and regulations in environmental protection, energy consumption, and safety production, and actively promotes the development of public welfare undertakings, effectively fulfilling corporate social responsibility.
1、 Emphasizing social responsibility in cultural construction
The management of the company attaches great importance to the construction of corporate culture and has put forward the company's values and vision;
uCorporate mission, vision, values and their connotations
Junpu Mission | Creating value for customers, opportunities for employees, and wealth for society |
Junpu Vision | Leading the trend, becoming an industry leader and world-renowned brand, and creating an internationally leading high-quality Western style kitchen appliance leader |
Junpu Core Values | Unity, dedication, pioneering, rigorous and pragmatic, honest and efficient |
Junpu Business Philosophy | Shaping the flavor of life |
Junpu Talent Concept | Loyalty, integrity, professionalism, and progress |
The company creates a good communication atmosphere by setting up a general manager's mailbox, conducting rationalization suggestion activities, and widely listening to the opinions or suggestions of employees at all levels to maintain smooth internal communication within the organization; Listen to the opinions and suggestions of customers, suppliers, and other relevant parties through visits, negotiation meetings, and seminars. The company leadership advocates for "unlimited communication" and has established an interactive two-way communication mechanism, listening to the requirements of employees and other relevant parties through multiple channels, and achieving effective communication between different departments, positions, and regions in various ways, as shown in the table below.
The dissemination methods of corporate culture
Communication targets | Communication methods and channels | Communication methods |
Staff | Onboarding training, on-the-job training, professional training, selection training, etc | Employee engagement |
Articles of Association, Employee Handbook, company official website, company documents, corporate culture wall, workshop bulletin board, banner, corporate video, official account, etc | Unconsciously influencing Widespread dissemination | |
WeChat groups, DingTalk workgroups, email systems, (ERP systems) | Bidirectional communication | |
Various cultural and sports activities, including team building activities, outdoor activities, Spring Festival cultural and artistic performances, group banquets, labor comprehensive skills competitions, safety knowledge competitions, Mid Autumn Festival gatherings, sports meet, mountaineering competitions, etc | Employee engagement | |
Excellent employees, rationalization suggestion awards, year-end summary meetings, and other advanced commendation meetings, etc | Role model motivation | |
Employee Representative Conference, Employee Symposium, Advanced Achievements Symposium, Daily Production Morning Meeting, Monthly Department Meeting, Special Seminar, Performance Review Meeting, Performance Interview, Annual Summary and Commendation Conference, Employee Satisfaction Survey, Party Branch Meeting | Exchange and discussion | |
Customer | Official company website, corporate brochure, product manual, advertising video, various exhibitions, faxes, emails | Mainly focused on dissemination Pay attention to feedback |
Senior mutual visits, joint meetings with clients and suppliers, participation in annual meetings with clients and suppliers, special exchange meetings, and information systems | Bidirectional communication | |
Shareholder | Shareholders meeting, individual communication, news media, websites, newspapers, investor relations hotline | Bidirectional communication |
Supplier | Supplier Conference, Supplier Symposium, Excellent Supplier Selection, Supplier Satisfaction Survey, Procurement Exhibition, Field Visit, Telephone Communication, Email, Contract Agreement | Bidirectional communication |
Government public | Work report, visit guidance, public welfare activities, charitable donations, paired poverty alleviation, enterprise website, major event announcements, brochures, publicity | Mainly focused on dissemination Pay attention to feedback |
2、 Social responsibility for pursuing high-quality products and services
The company believes that the greatest social responsibility of a company is to provide customers with high-quality products and services, and this belief has always run through the entire operation of the enterprise. The purpose of enterprise operation is to obtain profits, but the way to obtain profits is to create value for society. Therefore, we constantly pursue progress and innovation. Our primary social responsibility is to create value for customers through innovative technology and comprehensive services, including unity, dedication, exploration, rigor, pragmatism, integrity, and efficiency.
The company has successively passed ISO9001 quality management system certification, ISO14001 environmental management system certification, and ISO45001 occupational health and safety management system certification.
In order to fulfill the responsibility of ensuring the quality and safety of the products and services provided by the organization, and guide the organization to assume the main responsibility for quality and safety, the company attaches great importance to the construction of the quality management system. While strictly controlling product quality and meeting various standard indicators, it has established a complete quality management system.
At present, the company has formulated a series of quality control measures, covering various aspects such as product design, raw material procurement, product manufacturing, product inspection, performance testing, packaging and transportation, and customer service, to effectively guide and supervise the quality control work of various departments; At the same time, the company takes meeting customer requirements as the standard and is responsible for continuous improvement of product quality by various specialized departments.
3、 Social responsibility to comply with national laws and regulations
The company's products, services, and operations mainly involve impacts on quality and safety, environmental protection, energy conservation, comprehensive resource utilization, safety production, public health, and other aspects. The company strictly adheres to national laws and regulations such as the Environmental Protection Law, the Air Pollution Prevention and Control Law, the Water Pollution Prevention and Control Law, and the Safety Production Law. In the past three years, the company's wastewater, exhaust gas, and noise have all met the national and local emission standards; The company's industrial solid waste has been treated and disposed of, with a hazardous waste disposal rate of 100%.
The company is very concerned about potential public concerns regarding its products, services, and operations regarding future quality and safety, environment, energy consumption, comprehensive resource utilization, and public health. It actively studies countermeasures and prepares in advance to address them. To this end, the company has developed an Emergency Preparedness and Response Control Procedure, which fully incorporates the aforementioned public concerns into the institutional norms.
To ensure that internal operations comply with ethical requirements, the company has developed ethical behavior measurement indicators and methods. As shown in the table below:
Moral behavior monitoring methods and approaches
Supervision object | Monitoring process | Supervision department | Measuring method | Measurement indicators |
High-rise | Diligent and clean governance | Administrative Department | Institutional norms, complaints and reports | Number of illegal and disciplinary incidents |
Middle level cadres and management personnel | Fairness of management behavior | Administrative Department | Internal audit, cadre departure audit, supervision | Number of major violations in business activities |
Staff | Performance of labor contract | Performance rate of labor contracts | ||
Customers and suppliers | Contract fulfillment | Contract fulfillment rate |
In terms of quality and safety, the company actively fulfills its quality and safety responsibilities, strictly implements industry standards and laws and regulations, regularly passes ISO9001 quality management system certification, and establishes a sound quality management system for the company. The company firmly believes that superior performance and reliable product quality are the key to product competitiveness. Quality is formed throughout the entire process of product lifecycle, including research and design, trial production, testing, manufacturing, distribution, service, and use. Therefore, various factors that affect product quality throughout the entire product lifecycle must always be under control; It is necessary to implement a comprehensive quality management system that involves the entire process and all employees, so that the company has the ability to continuously provide products that meet quality standards and customer satisfaction, establish a high-quality corporate image, and wholeheartedly serve customers.
In terms of environmental protection, Junpu has always adhered to the concept of "energy conservation, consumption reduction, pollution reduction, and efficiency enhancement", and has done a good job in environmental protection. Control harmful substances throughout the entire process from raw material procurement to production. Every year, based on the operational performance of the management system and the results of the annual management review meeting, continuous improvement goals and management plans are formulated, and implemented and decomposed to each responsible department. The administrative department tracks them quarterly to achieve continuous improvement in environmental, energy and resource, and safety management performance.
In terms of safety production, the company has always followed the work policy of "compliance with laws and regulations, safety production; standardized management, prevention based; protection of employees, and harmonious health". Starting from cultivating employee safety awareness and conducting three-level safety education, the company adopts safety training, equipping labor protection equipment, and paying pension and work-related injury insurance for all employees based on the safety characteristics of different positions, Ensure that all employees have the necessary safety knowledge and skills for their job requirements to ensure their personal safety. The company organizes employees who are exposed to occupational hazards to undergo a free physical examination once a year. If any diseases are found during the examination, they will be reminded and arranged for medical treatment.
Growth and development are crucial for employees. The company attaches great importance to talent introduction and cultivation, provides career planning for employees, and organizes various types of enterprise training to improve employee quality. Based on the basic principle of "matching people with positions and maximizing their talents", two career development channels have been formed: management and professional. Employees are given the right to choose their career development direction, ensuring that the company's human resources are optimized to create a good promotion channel for employees and achieve common growth between employees and the enterprise.
4、 Pay attention to the cultural construction and health of employees
In addition to safety concerns in production, the company also attaches great importance to the cultural construction and health of its employees. This is mainly reflected in our efforts to create a comfortable working and living environment for employees, such as offices and workshops, leisure, reading and entertainment, and so on. In addition to hardware support, we also mobilize employees' work enthusiasm and enrich their leisure life through activities such as employee gatherings and entertainment.
Rich and colorful cultural and sports activities
The company adheres to the principle of "people-oriented" and regularly holds employee representative symposiums to promptly address issues of concern to employees; Ensure employee salary growth and continuously improve employee meals; Gradually reduce the labor intensity of frontline employees, make employee rewards and punishments transparent, and curb injustice; Provide warmth and human care to employees in need, such as distributing hardship subsidies, to enhance their sense of identification and belonging to the company.
5、 Give back to society and participate in public welfare undertakings
In the past 15 years of entrepreneurship in Junpu, while creating extraordinary business performance, we actively fulfill and assume corporate citizenship responsibilities and obligations, and actively repay society in a planned manner. The company has established an organizational system for the implementation of the "Junpu Poverty Alleviation Fund" public welfare plan, clarifying the relevant responsibilities of public welfare undertakings, incorporating public welfare support into the annual comprehensive budget, and inspecting the implementation at the end of the year. The company donates over 200000 yuan of charitable poverty alleviation funds to society every year.
Application form for donation of poverty alleviation and assistance charity named funds
6、 Win win development for both the company and employees
The company focuses on a win-win situation for both the company and its employees. While the company steadily develops, it provides employees with a good working environment, suitable living conditions, and competitive compensation and benefits. In the daily operation process, the company attaches great importance to the situation of employee complaints. In case of employee complaints, relevant departments should be coordinated in a timely manner to understand the situation and handle it as soon as possible, in order to eliminate employee dissatisfaction. The company is fully committed to the work process, learning happily, working happily, and living happily.
In addition, the company conducts an annual employee satisfaction survey for all employees, and after statistical analysis, forms a report to make targeted improvements. This work has been ongoing year by year and has achieved good results, with employee satisfaction increasing year by year. The employee satisfaction score for Junpu in 2022 is 80 points.
In summary, social responsibility is the responsibility that Junpu should fulfill and the best way to repay society. We will strive to achieve it from beginning to end.
Zhejiang Junpu Electrical Appliance Co., Ltd
April 8, 2022
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